Customer Support 989-569-3550

● Products stocked in the store and presale items:

We will ship to almost anywhere in the world including APO and FPO addresses. During the "checkout" process, options will appear to select a shipping method for your area. Please contact us if you do not see a shipping method for your location.

Our usual carrier for shipping is the US Postal Service. Sometimes we must use a different carrier to support some of the orders placed. If we do use a different carrier for your order, there will not be an increase to your bill. We will only charge you the original shipping cost you were quoted on your order unless you decide to change your shipping method before your order is shipped.

Normally, we will ship your order within 4 business days of receiving your order regardless of the shipping method chosen. If a product is out of stock, please allow 2 to 4 weeks for the item to ship. We do not normally ship with overnight services.

It can take overseas orders 7 to 45 days to reach their destination. Please be patient as postal carriers in each country are different at handling their mail. Packages can also get held at Customs offices. Please contact your local post office or Customs office for packages that have been delayed.

The value we place on Customs forms is the value of the products shipped. We understand this may cause you to have to pay extra import taxes imposed by your country's government. Please contact your Customs office if you are dissatisfied with the taxes they impose.

If you have any questions or special orders, please feel free to contact us.

 

 

● Custom product orders:

We will ship custom orders by USPS priority mail to anywhere in the world, including APO and FPO addresses. Please allow for 7 to 45 days for overseas orders to reach their destination.